Frequently Asked Questions - Survey Process

These FAQ's are specifically related to the survey process developed to gather the opinions of teachers, learners, parents, administration and service staff at a school.

General information


Specific Setups


Note the following

In survey research, the survey response rate is the number of people who answered the survey divided by the number of people you sent the survey to (the sample), then multiply that number by 100, since it is usually expressed in the form of a percentage.

Remember: should you have any queries or require any assistance regarding the survey process, please don’t hesitate to contact our Office Administrator on This email address is being protected from spambots. You need JavaScript enabled to view it. .

Your mentor is also a good resource at your disposal.

About IQAA

  • IQAA is an independent agency available to provide quality assurance of any school through the process it has developed. IQAA’s watchword is Assisting Schools To Keep Growing Quality.

Contact Details

  • Phone: 021 685 4258 
    Fax: 021 685 4195

    Office Administrator:
    Carolyn Hamilton-Smith 
    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Phone: 021 6854258

    Fax: 021 685 4195