The Independent Quality Assurance Agency (IQAA)

  • IQAA provides quality assurance through evaluation of schools.

    IQAA encourages a culture of constant internal self-evaluation in schools.

    IQAA quality assures schools in South Africa and in other African countries.

  • The lead mentor allocated to the school will liaise with the school once the information requested on the Information Document has been received by the IQAA office.

    As part of the onsite training, if appropriate, there is a break-away session for the members of the school evaluation team who represent the Pre-Primary phase.

    A mutually convenient time will be arranged by the mentor when onsite training of the school evaluation team, including the Head of School, can take place. Training normally requires a minimum of two hours but may last longer.

    The school will be invoiced by IQAA for the onsite training.

  • IQAA offers the following quality assurance services to schools:

    • The CORE evaluation conducted against quality targets that focus on the quality of teaching and learning and the operational efficiency of the school
    • Optional add-on evaluations:
      • Governance and management Module
      • Transformation and Diversity Module
      • Boarding
      • Aftercare
      • Values in society

    IQAA may also develop instruments to evaluate other distinctive areas that the school may identify and request

    As a further follow-up service or a once-off to address specific issues, IQAA offers customised "snap surveys" that provide information to the school management for decision making purposes.

  • IQAA was established in 2004 and has subsequently assessed over 800 schools in Southern Africa, including South Africa, Botswana, Namibia, Lesotho, Zimbabwe, Mozambique, Ghana and Swaziland.

    Each school evaluated, its pupils, staff, parents and community, are given complete respect and concern by IQAA, especially in relation to the school's own distinctive mission, ethos and aims. All of IQAA’s services can be tailor made to suit the specific needs of individual schools and other clients.

    IQAA provides quality assurance services to a variety of schools including, Montessori schools, Waldorf schools, Cambridge International schools, Jewish, Christian and Moslem schools, as well as Early Childhood Development (ECD) Centres and LSEN schools for special needs learners.

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  • Each school evaluated, its pupils, staff, parents and community, are given complete respect and concern by IQAA, especially in relation to the school's own distinctive mission, ethos and aims. All of IQAA’s services can be tailor made to suit the specific needs of individual schools and other clients.

    The Opinion Survey service is now available online to parents, learners and teachers, in both English and Afrikaans. This service should benefit all participating schools. All that is needed is access by the school community to computers, laptops, iPads, tablets or phones with 3G capacity.

    The service is particularly useful to schools with boarding facilities, as it enables parents to give instant feedback without the necessity of handing out or collecting survey forms.

Ideas to Consider

Reflection from schools evaluated in 2018

'The evaluation definitely stimulated more enthusiasm regarding teaching and learning; it was extremely encouraging to be reaffirmed in the good efforts and accomplishments over ten years of existence.

The process has been an eye-opener as there were many areas that needed improvement. It also served to unite all stakeholders in the school in a positive manner'.

'While an exercise such as this is accompanied by much anxiety at all levels in a school, such soul searching can be constructive and the entire process was one of raising the bar for [the school]…The unexpected outcome was that the process was minimally disruptive, though effectively intrusive and brought to the surface issues needing to be explored'.

'An excellent, professional evaluation experience for all of us, and it exceeded our expectations by far.'